Privacy Policy

This document was last updated on August 22, 2019.

1. ACKNOWLEDGMENT AND ACCEPTANCE OF TERMS

GingerHelp, LLC is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website. By accessing gingerhelp.com, you acknowledge and fully understand GingerHelp's Privacy Statement and freely consent to the information collection and use practices described in this Privacy Statement.

2. PARTICIPATING MERCHANT POLICIES

Related services and offerings with links from this website, including vendor sites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Others who participate in GingerHelp, LLC’s services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of third parties, we are not responsible for the privacy practices or contents of those sites. We recommend and encourage that you always review the privacy policies of any third party before you provide any personal information or complete any transaction with such parties.

3. INFORMATION WE COLLECT AND HOW WE USE IT

GingerHelp, LLC collects certain information from and about its users in three different ways: directly from our web server logs, the user, and with cookies.

a. Web Server Logs

When you visit our Website, we may track information to administer the site and analyze its usage. Examples of information we may track include:

  • Your Internet protocol address.

  • The kind of browser or computer you use.

  • Number of links you click within the site.

  • State or country from which you accessed the site.

  • Date and time of your visit.

  • Name of your Internet service provider.

  • Web page you linked to our site from.

  • Pages you viewed on the site.

b. Use of Cookies

GingerHelp, LLC may use cookies to personalize or enhance your user experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web Server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Hence, this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality.

GingerHelp reserves the right to share aggregated site statistics with partner companies, but does not allow other companies to place cookies on our website unless there is a temporary, overriding customer value (such as merging into gingerhelp.com a site that relies on third-party cookies).

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our Website.

We have implemented Google Analytics to better understand certain characteristics of the visitors to our website and to help our make content more relevant to them. You are able to opt out of this reporting by using the Google Analytics Opt-out Browser Add-on or by using the Network Advertising Initiative’s opt-out tool.

c. Personal Information

Visitors to our website can register to purchase services. When you register, we will request some personal information such as name, address, email, telephone number or facsimile number, account number and other relevant information. If you are purchasing a product or service, we will request financial information. Any financial information we collect is used only to bill you for the products and services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. For other types of registrations, we will ask for the relevant information. You may also be asked to disclose personal information to us so that we can provide assistance and information to you. For example, such data may be warranted in order to provide online technical support and troubleshooting.

Will your data be shared?

We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:

  • To fulfill your service requests for services.

  • To protect ourselves from liability,

  • To respond to legal process or comply with law, or

  • In connection with a merger, acquisition, or liquidation of the company.

At times, we may share a customer story, case study, or testimonial. These usually contain personal names and information. We obtain permission for any personal information we share prior to posting.

The following are third-party tools and systems we use for providing services and communications that would have your personal identifiable information:

  • Squarespace

  • Stripe

  • Quickbooks

  • Facebook Pixel

  • LinkedIn Insights Tag

  • Google Analytics

How will the information be used?

Any personally identifiable information we collect from you will be used to fulfill your request for more information from us, to fulfill and deliver services you have requested, or to provide updates to you regarding our products and services.  

How long will the information be stored?

Unless you specifically request, we keep data secured indefinitely in order to keep data integrity within our systems and for historical reporting. 

What rights do you have?

You have the right to contact us to have your data corrected, deleted, and provided for portability. You also have the right to receive a copy of the personally identifiable data we have stored.

4. CHANGES TO THIS STATEMENT

GingerHelp, LLC has the discretion to occasionally update this privacy statement. When we do, we will also revise the "updated" date at the top of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

5. CONTACTING US

If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us at aellis@gingerhelp.com or send your comments to :

GingerHelp, LLC
Attention: Privacy Request
8685 Fox Lake Road
Sterling, OH 44276 USA